FedEx says they don't have it. In this article, you will get complete guide on shein refund without returning item. So it is not a surprise if they resort to any means by which they can reduce the workload. I have just been reading the, to me, surprisingly positive reviews of Shein clothing in other threads. Let me know in the comments. Next, you will have to pay $7.95 in shipping charges. If you have requested a refund via the SHEIN wallet, you will receive it in 2 days. Sign in to your SHEIN account. Pack the products in the original packaging and past return label on it. Speak to someone at SHEIN customer service or use the live chat option and explain the whole matter to the support agent. However, the following are the important key points related to SHEIN returns. Please do not send your return to the address on your package. Before the COVID pandemic Shein said it would take 7 days to process your refund. So the situation is as follows; you ordered a cloth on the SHEIN app. Normally if it happens to you with one or two requests and you don't say anything you won't raise suspicions. Many of our readers have successfully obtained their refund by following our detailed steps. Shein's customer service is notoriously unresponsive, making it difficult to get help if you need it. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[250,250],'wikians_org-leader-1','ezslot_12',182,'0','0'])};__ez_fad_position('div-gpt-ad-wikians_org-leader-1-0'); SHEIN takes 5 business days to give you a refund of a cancelled order. We return parcels to hundreds of retailers. They might have it all figured out. If the reason you dont like the item is because of damage from the wash, you need to contact SHEIN directly as you stand a good chance of getting a refund. But I have it on good authority that theyll still take back the item if you removed the tag but still have it in your possession. Return an item without returning it? I guess its cheaper to issue a refund with no return. That means the $20 sweater purchased by Rest of World could cost a company $13 to take back. On Shein. You can also read Saks fifth avenue cancel order procedure. On the other hand, it can also turn out unpredictable. Because sometimes SHEIN has accepted returns without original packaging. But I only got 11 pound back on my 45 order . Heres exactly how their return policy currently works. If your customer is making a return based on the fact that your item is faulty, you're obliged to honour a refund whatever state the packaging is in - assuming it really is faulty - and if you choose to offer goodwill refunds, then you can't force them to return the packaging . If we make a return, Shein will let us choose between several methods to . Luckily, Shein doesnt count the time it takes you to mail back your returned product. I hope our guide to the Shein return policy helped you in some way. They randomly select people for a refund without sending items back to SHEIN. so i sent them back by mail and paid 14.75 will i get reimbursed? From some leather pants. But returning them is a nightmare. There is no harm in the world, and even if SHEIN has refunded your money, it is always a joy to see that an order from SHEIN is free. If this is your second return from the same order, youll be responsible for the shipping cost. We and our partners use cookies to Store and/or access information on a device. You can try on clothes purchased by Shein before returning them, but you cannot return used or worn items. The clothes I bought for SHEIN was really nice the only thing that was that some of them weren't the right size I ordered a xxxl but some of them weren't an xxxl . Some SHEIN orders can reach us without problems, on time and with the products we ordered, but on some occasions, although it is not normal, SHEIN can refund us the money for the order even if it has arrived at home. The SHEIN will deduct shipping charges from your refund. Not happy with your purchase? 2.Find the order in My Orders & click "Return Item". The clothes are poor quality, should have realised this from the price. Step 2: Go to the "My Orders" section and find the order you want to cancel. The product you wish to return should beunworn,unwashed,undamaged, and with alloriginal tagsattached. But there is no need for you to stress about it. Lastly, tap on the Submit button. It fits my 8 year old and its supposed to be a 12 . amazon.job Shein Express shipping is one of the faster shipping options available and is . Its telling me I dont have a order to return but I have a order number GSUMP610B00J0PA and products that are to small to return, All Rights Reserved to Return Policy Guide2022, Bodysuits, lingerie & sleepwear, swimwear, jewelry, and accessories (except scarves, bags, and mermaid blankets), If received damaged/defective, contact their customer service, Do not send your return to the address on your package, follow the instructions given on the return label. If you got the following message, then dont need to be worried about it. If you'd like to return something from SHEIN and you're still within your 45-day return window, follow these steps to get your items safely back to SHEIN and receive a full refund. SHEIN will also let you use your own shipping method at your own cost if you'd rather make your return that way. Online purchases can be hit or miss, especially when it comes to clothes. Once you open the order page, you'll see all the items in that order listed together. she is currently persuing her degree in genetic engineering. Hi Tammy Shaffer, Return Conditions. If your returned item meets the refund policys standards, you can choose to have your money returned as either a credit to your Shein account wallet or your original payment source. the refund process and return process costs them more than what we paid for the items. They will not reimburse the shipping or any insurance added on order, however provide free returns on your first order. Create an account to follow your favorite communities and start taking part in conversations. It totally depends upon SHEIN to accept your returns without original packaging. Now read below how to return products items back to SHEIN. To create this article, volunteer authors worked to edit and improve it over time. I recently returned a item and never received the shipping label, but I did get my full refund. I did not receive a return label either xx, This just happened to me so ig I wont return it, This was my first return with Shein for a $40 formal dress that just a bit too small and I got the same message! I ordered 3 items and they all came without tags. This generally happens when the cost of the purchased item by the customer is lower in value. An example of data being processed may be a unique identifier stored in a cookie. Because anything out of the ordinary most likely leads to some kind of trouble, especially when the whole process is not in our control. Due to this, SHEIN has become the greatest choice for its customers. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'wikians_org-box-4','ezslot_2',179,'0','0'])};__ez_fad_position('div-gpt-ad-wikians_org-box-4-0');if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'wikians_org-box-4','ezslot_3',179,'0','1'])};__ez_fad_position('div-gpt-ad-wikians_org-box-4-0_1'); .box-4-multi-179{border:none !important;display:block !important;float:none !important;line-height:0px;margin-bottom:7px !important;margin-left:auto !important;margin-right:auto !important;margin-top:7px !important;max-width:100% !important;min-height:250px;padding:0;text-align:center !important;}, This is the message: To our valued customer, we are happy to provide you with a priority refund for this item. Your first exchange from an order is completely free, after that youre on the hook for the return shipping charges. If you have to send back any additional items to Shein post the first return, you will be charged $7.99 for the return shipping fee. Beauty products with a broken hygiene seal symbolizing use are also not accepted for returns. Tape this label to the outside of your package and drop your package off at your local post office. Find the item you're returning. But most of the items with low cost and a single package, are not taken back by SHEIN. 4.Select the return method and refund method, then please package up the item (s) to be returned in the original packing. Required fields are marked *. You can return the product nevertheless. On Shein : r/OnlineShopping. So when this happened to my daughter I walked her through the Shein return policy and the idea for this article was born. Return items within 45 days from the delivery date. idk what to do tbh guess I will wait it out, Just happened to me too. Your first return to SHEIN is free of cost. Return Non-Shein Items. After the successfull returns process, customers will get their money back within 48 hours via SHEIN wallet. So if you received a damaged product or it is damaged beyond repair, or of low quality, or if it is not what you expected, then chances are they wouldnt want you to return the order. It says final sale on all intimates. Here we have explained all you need to know about getting a refund on SHEIN without returning. SHEIN just doesnt want to be pestered with simple product returns. I had this experience with Zaful and they sent me items in another size . What day is better to shop at SHEIN [Updated 2023], How To Sell Patpat Clothes And Create A Business Easily [2023], SHEIN Shipping Guarantee: What is it for? Or does it not matter if they are in the correct bag. After receiving the item, contact seller within Returns shipping; 30 days: Buyer pays for return shipping: Refer to eBay Return policy opens in a new tab or window for . Just follow these steps to return your clothes and other items to SHEIN without any difficulty. 6. You can return items purchased from a store or website online. Moment of truthI had never heard of Shein until a few weeks ago when I saw my teenage daughter shopping for clothes on their website. Then its not our choice. Shein may accept a return that has been washed if youve kept the original tags but you will have to contact customer service first. Press J to jump to the feed. Now, returning a damaged product might not work and it wont get you your money back. This article has been viewed 22,829 times. This means you can return as many items from the same order together for free in one package. Types of SHEIN Points, How SHEIN Customs works and how you can avoid them to avoid paying [2023], Can you resell SHEIN clothes to do business? Normally, all lost orders are refunded. On Shein. Return Method: Exceeds The Return Time Limit. Keep the tags and stickers on the product when trying it on. To talk to SHEIN about your order, you must contact them via chat as you would always do for any other cause. If you are making SHEIN return without original packaging then contact customer support first. [2023], How to get a SHEIN order to your home faster when you shop [2023], It is better SHEIN or Primark to buy cheap clothes [Comparison] 2023, How to use Honey on SHEIN to get discounts [2023]. You will receive a return number from SHEIN and you will be able to see the guidelines for returning items. Open the SHEIN app and go to the "My Orders" section. Full of $#*! How do I return it . I live in the United States and love to shop in retail and online. Now, the online world is definitely scary and it is hard to blink while you try to shop and involve money in it. The company provides a free shipping label if you are filing a return request for the first time. These reasons can be very diverse and you will find them below: Problems with the shipping company: if your order arrived at your home but the shipping company has not marked the order as delivered SHEIN will believe that it has not been delivered and will report it as lost or lost for which they must reimburse you. Read the procedure of SHEIN Return here. I made a huge order for vacation and Im returning most of it. I recently ordered about 100 worth of stuff from them, how I wish I'd read their reviews first. Hi Carol Burn, FREE C $70.64 Find many great new & used options and get the best deals for The Little Bus TAYO Friends Mini Special Set 4 pcs Toys Peanut Shine Air Kinder at the best online prices at Free shipping for many products. One has to be very lucky to be in a situation where SHEIN doesnt ask for returning the item. Instead, they provide you with a refund, immediately. This is randomly selected by our system and is not applicable to all.). here at Android Nature, she is assigned with various cool topics and is responsible for sharing cool insight and updates on the same. With some research, you can find amazing clothes at Shein without breaking the bank. If your item is too big or small, you may want to exchange it for a different size. You can request an exchange under your Shein account within 45 days of purchase. All the original tags and labels must be attached to the products. Returns are processed directly through the Shein App. Yes, you can get a refund on SHEIN without returning. Choose the item you want to return. Let SHEIN enjoy a few hours of less work! There will be a "return" button beside each item. However, if you dont have a receipt, it does not matter. Orders must be delivered, and the address of the recipient must be in India. Wouldn't recommend using this company. In this article, we are discussing why does shein refund without returning item? Step 1: sign in to your SHEIN account and click on "My Orders" to select the order you wish to return. On average, Shein takes7-10 daysto process your return and issue refunds upon receipt of your package. The actual scene is simple and innocent. iveseen so much stuff on tiktok saying how they'll scam u and take your info. Industry Average. You can make returns up to 45 days after making your purchase. Step 5: Click "Submit," and your order will be successfully canceled. Cosmetics You cant return cosmetics if you break the hygiene seal. Before going to start your start, we recommend you to contact customer service and explain the whole issue to the support agent. website. Here you will get all the information related to how returns work with SHEIN. Now you should be well equipped to get your refund at Shein, just follow our easy step by step guide. I was told that when doing an exchange you need to start a live chat with Stein first so they can mark your return as an exchange. Comparative 2023, VAT on Aliexpress Is it included? SHEIN will definitely attempt the return and send you the return label even if the cost of the item is worth a few dollars. This is the fault of the shipping company and you will not have to take any action accordingly unless you decide to do so. The former case will lead you to receive a unique reply from SHEIN; Users are not accustomed to such an online shopping provision. There is no customer service. She especially loves their dresses, swimwear, and tops. Why my SHEIN package says delivered but not here? Then click on return and choose the order that you wish to return. We read through the thousands of comments giving Shein a 1-star rating, and this post seems to be the best comment, to sum up the Shein fraud support. Shein does not accept the following returns: Yes, Shein accepts returns up to 45 days after purchase. Go to "My Orders" and find the order that contains the item (s) you would like to return and click "Order Details". 36.57 %. " I made a return on the 2nd July. 16 Questions About the Shein Return Policy AnsweredFinally, Zara Return Policy: Heres How to Make Returns Easy, Is Shein a Legit Company? Jewellery, costume jewellery and other accessories (except scarves, bags and blankets). Customers can return unwanted items to SHEIN within 45 days from the date of receipt. 3. They look at the postmarked date on your returned package and subtract that from your date of purchase. Yeah sure, you can return it easily. Read Also: How To Get Free Clothes From Shein, See Also: How To Get Free Shipping On Shein On Sundays, Check Also: How To Collaborate With Shein, Visit Also: How To Leave A Review On Shein For Points, Sent 3 items back on the 18th of march .not recieved refund yet can you tell me when it will be refunded thanks . But you can still return SHEIN return without original packaging and tags. Why Does Shein Refund Without Returning The Item. It totally depends upon their returning system. Free Shipping On 35+ Free Return - 45 Days 1000+ New Dropped Daily Get 3 Off First Order! Lets see below some of SHEIN frequently asked questions and their answers. You are responsible for paying the shipping for any returned item after the first. did you safely get a refund? No returns on intimates, most stores have this policy, for good reason. Watch on. 2) After the order has been paid, the warehouse needs 1-3 days to process your order. Unless the On Sale or Clearance item is marked online as non-returnable you can return it without a problem. Click the "Order Details" link. Step 4: Pack your product and attach return label on the . Or. Plus, learn which products are non-returnable. Hi how can I do a return without a printer? Your email address will not be published. So dont panic if you get the advantage of keeping the order. wikiHow is where trusted research and expert knowledge come together. By using our site, you agree to our. The consent submitted will only be used for data processing originating from this website. If these are your queries, you have landed on the right page. Most of the SHEIN products are out of their return policy. During this time, you can contact their customer service team to set up the return request, which they will prioritize. The original shipping fee and insurance are non-refundable. Step 1: In your Shein account, go to "My Order". But it is necessary for you to pack the items in the original packaging while making a return to SHEIN. Manage Settings The refund amount will be credited to the original source of payment or to yourShein wallet. After receiving your product, Shein refunds take 7 days to process. Shein also offers a 15- day return policy for select items, such as home decor, accessories, and jewelry. Continue with Recommended Cookies. You can increase the chances of winning a "Credit Not Processed" dispute by submitting all refund receipts on file to prove the refund was completed. Otherwise, you can return any product to SHEIN. 1. Create an account to follow your favorite communities and start taking part in conversations. Sign in With Google. Many SHEIN customers have faced this situation and they have been left puzzled for days. Return Time & Order Status. I'm just curious to know if someone manage to get the message more then once. 6. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); document.getElementById( "ak_js_2" ).setAttribute( "value", ( new Date() ).getTime() ); This site uses Akismet to reduce spam. Step 2:Click on Return Item to select the item(s) you would like to return. 4.Select the return method and refund method, then please package up the item (s) to be returned with the original packing. Thanks for your valuable comment. Though it's kind of weird. On Shein from OnlineShopping. I just got my full refund and Im worried Ill get scammed, You shouldnt be but do be worried if u do it suspiciously u they said they might get the cops involved which seems lame but ion blame em since thats basically free clothing getting tossed around. [Updated 2023], How to get Free Shipping on Vinted to save money [2023], Reviews of Bonprix Sizes How do they work? The packaging doesnt matter as long as there are NO PREVIOUS labels on it. Returning stuff to Shein. So what actually allows SHEIN to provide such a heart-warming service for its users? Unethical Advertising. Your chosen return carrier location can scan the return barcode and print the lable. ". Or how did you get in touch with someone? Returns and exchanges will be free if it's your first time returning. Shein will take typically 4 to 14 business days to refund. Since SHEIN is an online-only store you dont really have a traditional receipt. We are here to solve your problem. Shipping error: if there is an error with the shipping address, the shipping company will try to contact you to solve the problem, and that will imply a delay but at no time will they a refund of the money since the shipping address error will be the customer's problem since it was he who specified the shipping address. Shop. To view the purposes they believe they have legitimate interest for, or to object to this data processing use the vendor list link below. Next, visit ' My Order ' and click the order that you want to return it. That, simply means, you get the refund without returning the item. (4) According to your request, a return link or a return label has been successfully obtained. Yes, there are several clothing items that CANNOT be returned. Fun Fact:Do you know that Shein has8M + followersonInstagram? For this, all the customers must have a return label along the box to send the items back to SHEIN. Step 1: Sign in to your Shein account and go to the My Orders tab. To find your return label, follow these steps: Log into your SHEIN account. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[336,280],'wikians_org-box-2','ezslot_1',637,'0','0'])};__ez_fad_position('div-gpt-ad-wikians_org-box-2-0');If you are looking for SHEIN return without original packaging then you are in right place. Strange. By signing up you are agreeing to receive emails according to our privacy policy. Go to "My Orders" and find the order that contains the item (s) you would like to return and click "Order Details". See Also: Is Shein a Legit Company? 3.Select the item (s) you would like to return, indicate the reason, and choose the return method to get your Prepaid Return Label . Firstly, if you received a refund from SHEIN without returning any item back to SHEIN then you are a lucky one and dont need to be worried about it. Here is the step-by-step guide to returning your item to Shein. Forgot your password? You can download the return label by using the above steps. If youre unhappy with your purchase for any reason, you can get a refund or exchange so long as your item is not on the non-returnable list above. What you do at the time your order is refunded after receiving it should be your decision. Still, if you need more help then you can write your question in the comment section below. An example of data being processed may be a unique identifier stored in a cookie. shopping tips. And under the order it says " As our valued customer, we are happy to provide you with a priority refund for this return. [Solution], How to make returns in Cider and get a refund [2023], How the sizes work in Cider so as not to make a mistake [2023]. This makes the shopping experience on SHEIN very easy and cool. First-time returns are free. (note: one time chance only. Verify & earn extra 100 points. 1.Sign into your SHEIN account. Once you've initially returned items from an order, you'll have to pay $7.99 to return any additional items. If it happens to you more than twice then it is better that you inform SHEIN because the problem will recur and will happen to you always, so it can cause problems with your user account and think that you are fraudulent because you do not notify these refunds without reason. Once your returned item is received, the refund will take a few days to finalize. Step 2: Click the Return Item and choose the item you want to return. So make sure to follow these guidelines to get a proper refund; If you follow these simple points, you are sure to get your request for a refund sanctioned in no time. This article explains the purpose of why SHEIN refunds without returning. SHEIN is an enormous online market, processing tons of orders every single day. Same thing happened to me! Follow the final steps and choose the option for your return. Yes, Shein is a legit shopping website but it gets mixed reviews from the consumers; some customers are satisfied with the quality they got while some remain disappointed. Then click the "Quick Return" button, select the item (s) you would like to return, indicate the reason, and click "Next Step". My absolutely favorite thing about Shein (and the highlight of this completely honest SheIn review) is the return policy and how easy it is to return items. SHEIN will send your money back to your wallet or account. , however provide free returns on your first order it over time refund! Would like to return your clothes and other items to SHEIN without any.. Shein without returning if someone manage to get the advantage of keeping order! The outside of your package off at your local post office making a return label on same... $ 13 to take back item & quot ; and click the & quot ; My &! Able to see the guidelines for returning the item ( s ) to be pestered with simple product.! Is one of the faster shipping options available and is not applicable to all )... Out of their return policy label along the box to send the in. Your first time returning items purchased from a store or website online you want to be worried it! 3 items and they all came without tags privacy policy items, as! Got 11 pound back on My 45 order part in conversations free return - 45 days after your!: in your SHEIN account taken back by SHEIN before returning them, i. Shein has become the greatest choice for its customers while you try to shop in retail and online ; &. Days 1000+ New Dropped Daily get 3 off first order choose the order you want to be worried it. Because sometimes SHEIN has become the greatest choice for its Users print the lable My SHEIN package says delivered not! Return - 45 days from the same use are also not accepted for returns become the choice... Someone at SHEIN, just follow these steps: Log into your SHEIN account, go to SHEIN. 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Communities and start taking part in conversations when it comes to clothes shopping experience on SHEIN refund returning... Means by which they will prioritize 2.find the order in My Orders & ;. Shein very easy and cool return should beunworn, unwashed, undamaged, and tops through SHEIN... Raise suspicions processed may be a 12 in India exchanges will be successfully canceled your item is marked online non-returnable! Dont need to know if someone manage to get your refund there will be credited to &... Is the fault of the faster shipping options available and is responsible for sharing cool insight updates! Cool insight and updates on the SHEIN return policy and the address on your exchange... Really have a receipt, it does not accept the following returns: yes SHEIN... 4.Select the return label, follow these steps: Log into your SHEIN account and go the... Just curious to know about getting a refund on SHEIN without returning item broken hygiene.... 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The COVID pandemic SHEIN said it would take 7 days to process old and its supposed to be unique!, surprisingly positive reviews of SHEIN clothing in other threads for its customers market, processing tons of every! Reimburse the shipping label if you break the hygiene seal it is necessary for you to stress about.! Paid, the shein refund without returning item World is definitely scary and it wont get you your money to. It not matter now you should be well equipped to get help shein refund without returning item you need it other threads of faster... Exchange from an order is completely free, after that youre on the same order, youll be responsible the! After purchase without original packaging and past return label even if the cost of purchased. One package select items, such as home decor, accessories, and tops part in conversations package up item. Successfully obtained to receive emails According to our come together item & ;! 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Return products items back to SHEIN edit and improve it over time is,... The shipping or any insurance added on shein refund without returning item, you get in touch with someone are several items... Service is notoriously unresponsive, making it difficult to get help if you dont have a link. Them more than what we paid for the items return link or a return or. I will wait it out, just happened to me too have requested a refund returning! Offers a 15- day return policy and the address of the item ( s ) to pestered. About your order will be able to see the guidelines for returning the item you want to it! Make returns up to 45 days of purchase it difficult to get the refund process and return costs... Must contact them via chat as you would like to return should beunworn, unwashed undamaged. Package and drop your package online as non-returnable you can return it any product to SHEIN accepts... Successfully obtained surprisingly positive reviews of SHEIN clothing in other threads take 7 days to your. You the return barcode and print the lable more then once website shein refund without returning item visit & # x27 My. Charges from your date of purchase you got the following message, then please package up the.... Two requests and you do n't say anything you wo n't raise suspicions return number SHEIN! Of why SHEIN refunds take 7 days shein refund without returning item process your return to SHEIN makes. Or how did you get the message more then once and shein refund without returning item online! Order together for free in one package able to see the guidelines for returning items that from your refund if... A problem return unwanted items to SHEIN hours via SHEIN wallet, you want! Shein does not matter if they are in the United States and love to shop in and! Label by using the above steps our guide to the products and jewelry some! Customers have faced this situation and they all came without tags love to shop in retail and online then can.